Privacy Policy

Who we are

Amperlo is operated by FXRM Services Ltd ("we", "us"), company number 16676788, registered at 6 Hamm Beach Road, Portland, Dorset, DT5 1DX, United Kingdom. This policy covers the Amperlo web application at amperlo.com. Our blog at blog.amperlo.com has its own, separate privacy policy covering comments and cookies on that site.

Questions about this policy, or about any personal data we hold, can be sent to support@amperlo.com.

What we collect

• Account information — name and email address, either entered directly or provided by Google when you sign in with Google SSO.
• Vehicle and cost data you log — charging sessions, odometer readings, meter readings, maintenance records, trips, and the costs and VAT associated with them. This is the data you're here to track, and it's the core of what the service does.
• Receipts you upload or forward — photos, PDFs or forwarded emails of charging and maintenance receipts, used to extract the numbers automatically (see "AI receipt parsing" below).
• Billing information — if you subscribe to a paid plan, Stripe processes and stores your payment details. We never see or store your full card number ourselves.
• Technical data — IP address, browser/device type, and standard session/authentication cookies needed to keep you logged in and the app working.

AI receipt parsing

When you upload or forward a receipt, its contents (image, PDF, or email text) are sent to a third-party AI provider — currently Anthropic (Claude) or OpenRouter, depending on configuration — to extract the charge amount, kWh, network, VAT and similar details automatically. This is a paid-plan feature. These providers process the receipt content to return the extracted data; we don't use them to build advertising profiles, and the receipt content isn't used by us for anything beyond logging your session. Because these providers are based outside the UK/EEA, this involves an international transfer of that receipt data, made under their own standard contractual safeguards.

If you'd rather not use this feature, every field it fills in can also be entered manually.

Email receipt forwarding

Paid plans get a dedicated forwarding address per vehicle. Emails sent to that address are retrieved over IMAP, and any receipt found is processed the same way as an uploaded one. We only read mail sent to your specific forwarding address, not your wider inbox.

Who we share data with

• Stripe — payment processing for paid subscriptions.
• Google — if you use Google SSO to sign in, for authentication only.
• Anthropic and/or OpenRouter — receipt content, for AI-assisted parsing as described above.
• Our hosting provider — to run the application; no one else is given access to your account data.

We do not sell your data, and we do not use it for third-party advertising.

Cookies

Amperlo uses session and authentication cookies to keep you logged in and your preferences (units, currency, language, cost-view mode) remembered between visits. These are functional, not tracking or advertising cookies.

How long we keep your data

We keep your account and logged data for as long as your account is active, plus a limited period in encrypted backups afterwards for disaster-recovery purposes. If you delete your account, your data is removed; backup copies age out on our normal backup rotation schedule rather than being purged instantly.

Your rights (UK GDPR / EU GDPR)

If you're in the UK or EU, you have the right to:

• Access the personal data we hold about you.
• Have inaccurate data corrected.
• Have your data erased ("right to be forgotten"), subject to what we're legally required to retain.
• Receive your data in a portable format, or ask us to transfer it.
• Object to or restrict certain processing.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these, email support@amperlo.com. If you're unhappy with how we've handled a request, you can complain to the UK Information Commissioner's Office (ico.org.uk) or your local EU data protection authority.

Children

Amperlo is not directed at, or intended for use by, anyone under 18.

Changes to this policy

If we make a material change to how we handle your data, we'll update this page and, where the change is significant, email you directly.